Privacy Policy

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support. This includes: • Personal identifiers: Name, email address, phone number, and username • Account data: Login credentials, preferences, and profile information • Usage data: Pages visited, features used, time spent, and interactions with content • Device data: IP address, browser type, operating system, and device identifiers • Communication data: Messages, feedback, and support correspondence We also collect data automatically through cookies and similar tracking technologies when you use our platform.

BrokerBazaar uses collected information to: • Provide, maintain, and improve our services • Personalise your experience and deliver relevant content • Send transactional emails, updates, and promotional communications (with your consent) • Analyse usage patterns to enhance platform performance • Detect, prevent, and address technical issues and fraudulent activity • Comply with legal obligations and enforce our policies • Respond to your enquiries and provide customer support

We do not sell your personal data. We may share your information with: • Service providers: Third-party vendors who assist in operating our platform (hosting, analytics, email delivery) under strict data processing agreements • Business partners: Brokers listed on our platform may receive anonymised aggregated data, never individual personal data • Legal requirements: When required by law, court order, or governmental authority • Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to users • Your consent: In any other circumstance where you have explicitly consented

We use cookies and similar technologies to enhance your experience. Types include: • Essential cookies: Required for core platform functionality and security • Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics and PostHog) • Preference cookies: Remember your settings and personalisation choices • Marketing cookies: Used to deliver relevant advertisements (only with consent) PostHog: We use PostHog, a product analytics service hosted in the United States, to measure page views and key actions such as broker comparisons, enquiries and sign-ups. This information is forwarded from our own servers and does not include your name, email address or IP address. It covers the page visited, the broker or listing involved, your general account type (for example guest or registered), the referring website, campaign tags, and general device details such as browser, operating system, language, time zone and screen size. If you decline analytics cookies, nothing is sent to PostHog. See our Cookie Policy for details. You can manage cookie preferences at any time via our Cookie Settings panel or your browser settings. Disabling certain cookies may affect platform functionality.

We retain your personal data for as long as your account is active or as needed to provide our services. Specifically: • Account data is retained for the lifetime of your account plus 3 years after closure • Transaction logs and financial records are retained for 7 years per regulatory requirements • Email correspondence is retained for 2 years • Analytics data is anonymised after 26 months You may request deletion of your personal data at any time, subject to legal retention obligations.

Depending on your location, you may have the following rights: • Access: Request a copy of the personal data we hold about you • Rectification: Request correction of inaccurate or incomplete data • Erasure: Request deletion of your personal data ("right to be forgotten") • Restriction: Request we limit processing of your data in certain circumstances • Portability: Receive your data in a structured, machine-readable format • Objection: Object to processing based on legitimate interests or direct marketing • Withdraw consent: Withdraw previously given consent at any time To exercise any of these rights, contact us at privacy@brokerbazaar.com.

We implement industry-standard security measures to protect your personal data including: • TLS/SSL encryption for all data in transit • AES-256 encryption for sensitive data at rest • Regular security audits and penetration testing • Strict access controls and employee training • Incident response procedures compliant with applicable regulations No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

For any privacy-related enquiries, requests, or complaints, please contact our Data Protection Officer: Email: privacy@brokerbazaar.com Post (U.A.E.): Data Protection Officer, Broker Bazaar Media and Technology L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. Post (USA): Data Protection Officer, Broker Bazaar Media & Technology LLC, 8 The Green, Suite A, Dover, DE 19901, USA If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.