FXCM at a glance
FXCM is a global online broker offering forex and CFD trading through multiple regulated entities, with products including forex, indices, commodities, shares and cryptocurrencies.
FXCM reports a founding year of 1999 and a head office in 110 Bishopsgate, 17th Floor, London EC2N 4AY, United Kingdom. It lists 3 regulators and 4 trading platforms.
BrokerBazaar verdict
FXCM is an established global brokerage brand with significant regulation through FCA, CySEC, ASIC, FSCA and ISA entities. Its regulatory strength is materially higher than brokers relying primarily on offshore jurisdictions, although clients using the unregulated Stratos Global LLC route receive materially different regulatory protection.
Legal entities, regulation and licences
FXCM operates through 4 legal entities, each supervised separately. Your account is with one specific entity, so the protections you receive depend on which one onboards you, not on the group's strongest licence. Overall, the group is supervised by no regulator we could map to a public register.
Licence check: Not independently checked. This broker has submitted its details. BrokerBazaar has not yet independently checked them. A company registration or general business licence is not permission to offer regulated brokerage services; only the register entries linked in the table count.
Countries accepted and restricted
FXCM states that it accepts clients from UK, Australia, South Africa. Availability is decided per entity and can change without notice; residents of jurisdictions such as the USA, and often the EU and UK, are frequently excluded from offshore entities.
Trading products, platforms and account types
Instruments: not disclosed. Platforms: Trading Station, MT4, TradingView, FXCM App. Account types: Standard, Active Trader.
Best-for tags assigned by our team: Algo Trading, Advanced Charting, Regulated, APIs.
Minimum deposit, spreads, commissions and other charges
The minimum deposit is $50. Spreads start from 0 and commission is None on standard · applies on raw. Maximum leverage is 1:400, subject to the cap of the entity that holds your account.
Swap-free / Islamic account: available (conditional). Swap type: variable. Headline spreads are usually quoted for the most expensive account tier's cheapest instrument; compare total cost for your typical trade.
Deposits and withdrawals
Deposit methods: Bank Transfer, Credit Card, Skrill, Neteller. Withdrawal methods: Bank Transfer, Credit Card, Skrill, Neteller.
Withdrawal speed and fees are set by the entity and payment provider. Withdrawal delays are the most common complaint category on BrokerBazaar across all brokers; keep identity documents current and withdraw to the same method you deposited with where required by anti-money-laundering rules.
Execution model, negative balance protection and client money
Negative balance protection: Not specified. Scalping allowed: Yes. Algorithmic trading allowed: Yes. News trading allowed: Not specified. Hedging: not specified. These conditions were compiled from public information and have not yet been confirmed by the broker.
Client-money rules follow the regulator of the entity that holds your account. Check that regulator's rules on its register.
Complaints and dispute process
Formal complaints: info@fxcm.com / entity-specific complaint email applies. Phone: +44 20 7398 4069. The complaint procedure is entity-specific. UK clients can contact FXCM Customer Service at 0808 234 8789 or info@fxcm.co.uk, or submit the formal online complaint form. FXCM states that a full written response will be provided within 8 weeks; eligible unresolved retail complaints may be referred to the Financial Ombudsman Service. Australian clients can complain by telephone at 1800 109 751, by email at support@fxcm.com.au or through the online complaint form. Australian complaints are acknowledged promptly and, where possible, in writing within one business day; unresolved complaints may be referred to AFCA.
If the broker does not resolve a complaint, escalate to the ombudsman or regulator of the entity that holds your account. BrokerBazaar's Dispute Support Desk can help you document and escalate a case.
Strengths and limitations
- Strength: Long-established, well-regulated broker
- Strength: Excellent charting and API access
- Strength: Strong algo-trading support
- Strength: Good research and analysis tools
- Limitation: Higher spreads on standard accounts
- Limitation: Lower leverage on regulated entities
- Limitation: Complex pricing for beginners
Who this broker suits, and who it does not
FXCM is most relevant to traders looking for: Algo Trading, Advanced Charting, Regulated, APIs.
It is less suitable for anyone who needs a strict-tier regulator in their own country of residence, for residents of restricted jurisdictions, and for beginners who have not yet understood leverage and margin. Nothing on this page is personal financial advice.
FXCM change history
Every published fact change, with the previous value and the date it took effect. Each entry says whether the broker made the change itself or our editors checked it against an official source. Regulation and licence claims are always checked by an editor.
No fact changes recorded for FXCM yet. Changes appear here as soon as the broker updates its profile or our editors confirm a change.
Frequently asked questions about FXCM
Data sources. Broker submission, the regulator registers linked above, web-archive and domain records, and third-party traffic data. No independent licence check date is recorded yet. External ratings: Trustpilot 4.6/5; Forex Peace Army 2.4/5; WikiFX 9.41/10; Google Play Store 4/5; Apple App Store 4.2/5.
Commercial disclosure. BrokerBazaar is independent and not owned by any broker. We have no commercial relationship with FXCM. How we make money. Trading leveraged products carries a high risk of loss.